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July 04, 2004
It's Called a Work Order, You Tard, Not a Play Whenever
So a week ago when we turned in our 30 days notice, we also submitted a work order for our damned garbage disposal in the sink. Probably as a side effect of making ice cream and sending a cup or so of silt down the drain, the damn thing stopped working. Now, being not the slightest bit mechanically inclined, I know there's a button on these things that makes 'em work again, I just have no idea where it is located and can't find it when I try.
So a week went by and nobody came to fix it. I'm not fond of the idea of workmen entering my home when I'm not there, especially when the only things I've unpacked are computation-related (though Alex had to point this out). So I told them to call me and make an appointment. That hasn't happened; I have this nifty device called a cellular phone, which has these neato features like, telling me when I missed a call, and voice mail, which means the Man keeps my messages for me if I'm out of service. Didn't have either of those all week.
There are two people who are management-types here at Comanche Wells. The first is a wonderful youth named Key who generally is helpful and makes sure that when deadlines are set, they get met and so-forth. The other is a tard named Christy, who is the villain in the transcript that follows. She clearly has a great deal of experience in the field of pissing people off over the phone while sounding helpful and getting you nowhere. So this is more-or-less what happened:
- Call desk, it's Villain #1. “A week ago, I submitted a work order for our disposal, and it's still not fixed. Why?” “I don't know, I'll call the maint-men and ask 'em to call you.”
25 minutes later, call desk again. It's Villain #1.
Me: “Hi Christy, it's Dan in XXXX again; I'm wondering why nobody has called me yet.”
Villain: “Well, you see, I called the work men and they said they had been trying to call you all week and they never got an answer.”
Me: “Well, I would believe that, except I have this nifty cell phone that tells me when I miss a call, and I haven't missed any all week, nor have I been out of the service area.”
Villain: “Right, but you said that you wanted them to call to set up an appointment before coming in.” Blah blah, other stuff I don't hear
Me: “Christy, what I don't need right now is excuses. I need a working disposal.”
Villain: Angry, hissy, trying to remain calm, talking fast, hangs up.
Me: Laughing.
- 45 minutes later, we have working disposal. God I love being an asshole!
Posted by FusionGyro at July 4, 2004 03:19 AM